Expert Drivers Limited

Refund Policy

You may cancel a booking for a course during a cooling off period of seven days on all courses and will receive a full refund. The only exception to this will be if this is a late or short notice booking for a course that will occur in less than ten days from the date of purchase.

Once this cooling off period has lapsed the following refund policy applies. Substitution of an alternative named delegate on a course is acceptable at any time. However requests to change a date of a booking are considered as and treated as a cancellation. Our refund policy is as follows, 80% refund for cancellations given in writing more than thirty calendar days from the date of a training course. For client cancellation of the booking with less than thirty days but more than ten calendar days prior to the training course we will refund 50%.For cancellations of less than ten calendar days no refund is payable.

There is no refund available after attendance.

Delegates may seek references from the service provider in advance to ensure that the place on the course they have booked meets their clearly stated expectations.

We reserve the right to cancel a course if numbers registering are low. Once we have made this dicision we will contact you and make a full and immediate refund.

All refunds are made from cleared funds only.